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Privacy Policy

Burrowed Hearts Animal Rescue, registered charity 1181188.

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This privacy policy will explain how our charity uses the personal data we receive from you when you use our application forms, email us or buy from our online shop.

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Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

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What data do we collect?

Our charity collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

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How do we collect your data?

You directly provide our charity with the data we collect. We collect data and process data when you:

  • Email or message us regarding adoption, surrendering animals or our services.

  • Voluntarily complete one of our Google Forms for applying to adopt an animal or our gift aid declaration form.

  • Sign an adoption/surrender form when adopting or surrendering an animal.

  • Buy from our online shop

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How will we use your data?

Our charity collects your data so that we can:

  • Process your adoption application or help with another type of enquiry

  • Keep a record of who has adopted our animals or where our animals were surrendered from

  • Keep a record for gift aid purposes

  • Process your order, manage your account

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How do we store your data?

Our charity stores your data in our email account, Google forms account and/or on paper (in the case of adoption/surrender/gift aid forms) at our registered address.

Our charity will keep your information for the animal’s life time. Once this time period has expired, we will delete your data. Gift Aid data is stored for 6 years after the end of the year or accounting period that includes the last donation to which they relate.

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Marketing

Our charity does not send you information about services of ours or other charities/companies

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What are your data protection rights?

Burrowed Hearts would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Burrowed Hearts Animal Rescue for copies of your personal data.

The right to rectification – You have the right to request that Burrowed Hearts correct any information you believe is inaccurate. You also have the right to request Burrowed Hearts to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Burrowed Hearts erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Burrowed Hearts restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Burrowed Hearts’ processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Burrowed Hearts transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

burrowedheartsrescue@outlook.com

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What are Cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology

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How do we use Cookies?

Our charity uses cookies in a range of ways to improve your experience on our website, our website is hosted by Wix, click here to view their cookie policy

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Privacy policies of other websites

The Burrowed Hearts website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy

Burrowed Hearts keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 August 2020.

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How to contact us

If you have any questions about Burrowed Hearts’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: burrowedheartsrescue@outlook.com

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